Privacy Policy

1) What information we collect

We collect limited information about how visitors use the site. This may include:

• Usage data: pages visited, time on page, button clicks, and navigation paths.
• Device and browser data: approximate device type, operating system, browser type, screen size, and language.
• Approximate location: region-level location inferred from your IP address (for example, country or city).
• Cookies and similar technologies: small files used to remember preferences and support analytics.
• Google Analytics data: aggregated statistics about site usage collected via Google Analytics.

We aim to keep this information anonymous and aggregated. We do not sell your personal information.

2) How we use the information

We use anonymous analytics and usage information to:

• Improve the site: fix broken links, optimise pages, and improve calculator usability.
• Analyse traffic: understand which guides and calculators are most helpful and where visitors come from.
• Measure performance: monitor load times and basic stability.

3) Cookies policy

Cookies are small text files stored on your device. We use cookies primarily for analytics (Google Analytics) and basic site functionality. Google Analytics may set cookies to distinguish users and sessions, understand how the site is used, and generate reports.

You can control cookies through your browser settings. If you disable cookies, parts of the site should still function, but some analytics and preference behaviour may be limited.

4) Third-party services

We use Google Analytics to help us measure and understand site usage. Google Analytics may process information about your visit according to Google's own policies and settings. We encourage you to review Google's documentation for details on how they handle analytics data.

5) Data retention

We retain analytics data for as long as necessary to understand long-term trends, improve the site, and comply with applicable obligations. Retention periods may vary depending on the analytics settings in use. Where possible, we use aggregated reporting and minimise retention of identifiable data.

6) Your rights and choices

Depending on where you live, you may have rights regarding your data, such as access, correction, deletion, or objection to processing. Because we aim to collect anonymous analytics only, we may not be able to identify you in our analytics systems.

You can also reduce data collection by:

• Blocking or deleting cookies in your browser.
• Using browser privacy settings or extensions.
• Limiting analytics tracking where available.

7) Contact us

If you have questions about this Privacy Policy, contact us at support@hvacthermal.com.